Direct booking engine
Room search, rates, extras and checkout on the hotels' own site, designed for the phone first because that is where guests book.
( Cookies )
We would rather ask than assume.
This site sets nothing optional unless you say so. Analytics would tell us which pages are worth improving. Say no and the site works exactly the same. The cookie policy has the detail.
Strictly necessaryAlways on
Remembers this choice and keeps the site secure and working. Nothing here identifies you, and it cannot be switched off.
Analytics
Counts page views so we can see which pages are worth improving. Off unless you turn it on, and we do not use it to follow you around the web.
Marketing
Would let us measure whether an advert brought you here. We run none today, so leaving this off changes nothing you can see.
A commission free direct booking engine and the front desk dashboard behind it, live in under three weeks.
Lodgex · Booking OS
Live0%
OTA fees
3 wk
To launch
24/7
iCal sync
( The challenge )
Lodgex operates a small group of boutique hotels that took nearly all of their bookings through the large booking portals. Each of those bookings cost between 15 and 25 percent in commission, on every night, for guests who often came back.
The hotels had a website, but it could not take a booking. Availability lived in three places, double bookings happened every few weeks, and the front desk reconciled everything by hand each morning.
( Our approach )
We built a booking engine on the hotels' own domain, fast enough on a phone that guests would finish the booking there instead of going back to a portal. Payment runs through Stripe and settles straight to the hotels.
Behind it sits a front desk dashboard with one source of availability. Two way iCal sync keeps the portals in step, so a room booked anywhere disappears everywhere within minutes, and double bookings stopped.
( What we built )
Delivered in 3 weeks, with the source code, accounts and documentation handed over in full.
Room search, rates, extras and checkout on the hotels' own site, designed for the phone first because that is where guests book.
Deposits, full payments and refunds, settled directly to the hotels with no platform taking a cut.
Availability shared with every booking portal in both directions, so the hotels can keep the portals for discovery without double bookings.
Arrivals, departures, room status and guest details in one view, replacing the morning reconciliation.
Booking confirmations and arrival details that live on the guest's phone, with the information the front desk would otherwise repeat.
( The outcome )
( How it was delivered )
The booking flow agreed in Figma, along with the rate rules, extras and cancellation policies it had to support.
The booking engine, Stripe checkout and the availability model, tested against real rate plans.
Two way calendar sync with the portals, the front desk dashboard and a staged launch on the first property.
( Services used )
( Built with )
Mainstream tools with deep talent pools, so the client is never dependent on us to maintain what we built.
( Read next / Ecommerce )
An AI support assistant on WhatsApp and web chat that answers from the product catalogue and live order data.
Send a brief and you get a written scope, a timeline and a fixed price back within 48 hours. It costs nothing and commits you to nothing.